Data
Contact Lists
Organize your audience into lists, import contacts in bulk, and segment for targeted campaigns.
What it does
Contact Lists is where you manage your audience. Create lists for different segments, import contacts from files, and track engagement per list to improve targeting over time.
Key features
- Create multiple lists for different audiences or campaigns
- Bulk import from CSV files with field mapping
- View and manage individual contacts within lists
- Track list metrics: size, engagement, last used
- Segment contacts based on engagement history
List & contact options
- List settings: confirmation / double opt-in toggles (when required)
- Welcome email workflows for specific onboarding sequences
- Contact statuses to protect deliverability (active, inactive, bounced, unsubscribed)
- Custom fields for segmentation and personalization
- Import tracking with visibility into processing state and errors
Best practices
- Validate email addresses before importing to protect deliverability
- Segment by engagement level for warm-up campaigns
- Remove hard bounces and complaints immediately
- Keep lists organized by source or campaign type