Support
Troubleshooting
Common issues and quick checks you can do before contacting support.
Emails not delivering
Verify SPF, DKIM, and DMARC in domain verification. Check warm-up and pacing, and validate lists before sending. Allow time for DNS changes to propagate.
Can't log in
Reset your password and ensure 2FA time is synced. If you lost access to 2FA, contact support to recover access.
Slow dashboard loading
Try clearing cache/cookies, disabling extensions, and checking status/maintenance updates. If it persists, contact support with details.
Team member access issues
Confirm the email address, role permissions, and invitation status. Resend the invite if needed.
Still stuck? Use the contact options to reach support.