These terms form a binding contract between you ("Customer") and mB0t Labs ("mB0t", "we", "us"). By creating a workspace or using our services, you agree to the following.
mB0t is a software vendor. We license a self-hosted email deliverability management tool that is deployed to a dedicated VPS instance provisioned for the Customer. Our services include SMTP orchestration, warmup automation, analytics, and related tooling.
We are NOT:
We do not send emails on behalf of Customers. All outgoing network ports on Customer Instances are blocked by default; the Customer must supply and configure their own sending infrastructure or subscribe to a plan that includes access to optional managed infrastructure pools (see Section 4).
Customers must maintain accurate contact and billing information. Workspace owners are responsible for all user activity within their organization. Credentials must not be shared with unauthorized parties. You are solely responsible for maintaining the security of your account credentials and Instance access.
The Customer acknowledges and agrees that:
Managed Infrastructure Pools
Certain plans include access to optional mB0t-managed SOCKS proxy pools and/or managed SMTP pools. These shared pools are provided on a best-effort basis. mB0t may rotate, replace, or remove pool resources at any time without notice. Use of managed pools does not change the Customer's sole responsibility for compliance with all applicable laws, the content of emails sent, and adherence to the Acceptable Use Policy. mB0t provides these pools as infrastructure tooling, not as a sending service — the Customer remains the sender and data controller at all times.
You agree not to use the Platform for any unlawful purpose or in violation of these Terms. The following are strictly prohibited and will result in immediate termination without refund:
mB0t reserves the right to suspend or terminate any Instance at any time if we reasonably believe it is being used in violation of this section. Serious violations will be reported to the appropriate authorities. Abuse reports: abuse [at] mailb0t.ai.
The Customer is the sender and data controller for all emails sent through the Platform. The Customer is solely and exclusively responsible for:
Important: mB0t provides a software tool. We do not review, approve, or monitor the content, recipients, or compliance of emails sent by Customers. The Customer accepts full responsibility for their use of the Platform.
The Customer shall indemnify, defend, and hold harmless mB0t Labs, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
This indemnification obligation survives termination of these Terms and applies regardless of the form of action, whether in contract, tort, strict liability, or otherwise.
We process data as described in our Privacy Policy. Key points:
The Customer owns all Customer Data. Upon termination or cancellation:
Fees are billed in advance via cryptocurrency (BTC). Subscriptions renew automatically unless canceled before the renewal date. Due to the nature of cryptocurrency payments, all payments are final and non-refundable except in cases of material service failure. Unused subscription time remains active until the end of the billing period.
mB0t and its licensors retain all rights, title, and interest in the Platform, including all source code, algorithms, designs, documentation, and trademarks. This agreement grants a limited, non-exclusive, non-transferable, revocable license to use the Platform. The Customer retains all rights to Customer Data and Customer Content.
Both parties agree to protect confidential information disclosed under this agreement. Confidential information includes, without limitation, pricing, technical specifications, security architecture, and business processes. Neither party shall disclose confidential information to third parties except as required by law, with prompt notice to the other party where legally permitted.
We warrant that the Platform will operate materially in accordance with its documentation. Beyond this limited warranty:
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. mB0t DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY EMAILS SENT THROUGH CUSTOMER INFRASTRUCTURE WILL BE DELIVERED TO THE INTENDED RECIPIENTS.
To the maximum extent permitted by applicable law:
Neither party shall be liable for failure or delay in performance caused by events beyond its reasonable control, including natural disasters, war, terrorism, pandemics, government actions, power failures, internet disruptions, or third-party service outages. The affected party must notify the other party promptly and use reasonable efforts to mitigate the impact.
The parties shall attempt to resolve disputes through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to binding arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) in Hong Kong. The language of arbitration shall be English. Each party bears its own costs unless the arbitrator determines otherwise. Nothing in this section prevents either party from seeking injunctive relief in a court of competent jurisdiction to prevent irreparable harm.
This agreement is governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, without regard to conflict-of-law principles. Customer Instances are hosted in Switzerland for data privacy and sovereignty. The hosting location does not change the governing law of this agreement. Enterprise agreements may specify alternative governing law and jurisdiction.
For custom enterprise terms, volume licensing, or legal questions, contact legal [at] mailb0t.ai.